Logistics Operation Manager

Job Description

[Requirements]

• Age 25-45 years old
• Bachelor’s degree in business management or any related field relate to logistics or supply chain.
• 3 years and above of experiences (Operation Manager position)
• Fluency in written and spoken English, proficiency in Chinese is desirable.
• Knowledge of USA import and export of shipment handling, freight forwarding, port operations, and legal compliance is a plus
• Knowledge of ocean shipping operations, including freight forwarding, port operations and legal compliance.
• Be dedicated to meeting the expectations and requirements of internal and external customers and gets first hand customer information and uses it for improvements in products and Services.
• Ability to communicate, convince, influence or persuade respective business with proposal.
• Ability to work under pressure and think outside the box, lead and work effectively in a team environment.
• Self-disciplined, self-motivated and self-confident, independence with patience in winning trust from People
• Proficiency in Microsoft Office i.e. Word, Excel and PowerPoint.
• Strong desire to learn and commit to his/her further development.

[Responsibilities]

• Remote login to our server
• Handling call terminal
• Coordination with Carriers or browse the web to check shipment data.
• E-mails of arrival notice to customer, broker
• Issue billing,
• Co-ordination with trucker for delivery appointment and return of empty container to designated Depo…etc.
• Maintain a dynamic customer service in which resources are managed effectively and efficiently
• Drive continuous improvement, monitor performance against established KPIs and targets by take corrective actions as required.
• Establish, maintains effective relationships with customers, and gains their trust and respect
• Build, keep engagement, motivation, management and leadership, and problem-solving
• Work with the Managing Director to prepare the development strategies of the company
• Report directly to Managing Director of the company.
• Perform accordance with the procedures and internal policies of the company.
• Perform other duties if needed by the company.

[Working Day/Hour]

• 8:00am to 5:00pm or 9:00am to 6:00pm
• Mon to Fri

 [Allowances & Benefits]

• Severance pay = 5%
• Annual leave = 18Days
• NSFF
• holiday also follow the Ministry of Labour rule