Air Freight Forwarding (AFF) Manager

Job Description

[Requirements]

• Minimum 3+ years’ experience in Air Freight Forwarding (Import/Export).
• Experience in leadership/supervisory roles is a plus.
• Strong knowledge of air cargo processes, airline booking, and customs procedures.
• Good communication skills in English.
• Ability to work under pressure and handle urgent shipments.

[Responsibilities]

• Lead and manage the Air Freight team to achieve departmental KPIs and targets.
• Oversee Air Import & Export operations and ensure all shipments are arranged smoothly and efficiently.
• Handle communication with airlines, vendors, suppliers, and customers.
• Ensure compliance with company SOPs, regulations, and airline requirements.
• Manage problem-solving, incident handling, and escalation when required.
• Develop staff capability through coaching and performance evaluation.
• Prepare monthly reports and support management in strategy development.

 [Working Day/Hour]

• 8:00am to 5:00pm
• Monday to Friday

[Allowances & Benefits]

• Annual Leave 18days
• NSSF
• Performance Bonus
• ធានារ៉ាប់រង
• 13^th Salary
• Other