Data Analyst & Automotive Sales Officer

Job Description

[Requirements]

• Female, age 23-33 years
• Bachelor’s degree in Business, Economic, Statistics, Data Science, or Automotive Engineering, or related field (Master’s is a plus)
• 3 years+ of experience in automotive sales or dealer management
• Knowledge of automotive sales operations
• Strong leadership
• Prepare reports on dealer performance and market trend
• Excellent analytical skills with the ability to interpret data and create actionable plans.
• Excellent problem-solving and communication skills.
• Customer-focused mind-set with proven ability to build strong dealer relationships.
• Proficiency in English (knowledge of other languages is a plus)
• Computer literacy (Advanced Excel, MS Office, CRM, DMS, or similar systems)
• Willingness to travel domestically and international

[Responsibilities]

• Support dealers to growth sales consultant performance, customer retention, and growth sales units
• Ensure dealers have the right tools, facilities and systems, with necessary dealer visits, audits and compliance checks
• KPI Tracking: Monitoring dealership performance metrics such as Sales Close Rate, Service Absorption Rate, and Inventory Turnover.
• Predictive Forecasting: Using historical data to predict future vehicle demand or spare parts requirements to prevent stock outs.
• Data Visualization: Building dashboards (using Power BI, Tableau, or Excel) that allow senior management to see the “health” of the dealer network at a glance.
• Market Analysis: Comparing dealer performance against local market share and competitor activities.
• Product planning efficiently
• Performance Reviews: Meeting with dealership owners to discuss underperforming areas and creating action plans.
• Training: Identifying gaps in dealer staff skills and organizing training for sales teams or technicians.
• Lead Management: Analyzing the “Speed-to-Lead” (how fast a dealer responds to a customer inquiry) and optimizing the digital sales funnel
• Monitor dealer sales and service performance, providing support for various campaigns and activities
• Track and analyze KPIs, customer retention, and service units to devise and support the implementation of improvement strategies
• Conduct regular performance reviews through dealer visits and provide consulting to drive operational excellence
• Identify operational weaknesses or gaps within the dealership and lead the development and execution of effective solutions.
• Engage dealers to enhance customer satisfaction
• Plan and execute service marketing campaigns designed to increase after-sales revenue (seasonal promotions, mobile service, expand sales-service opportunity project, etc.)
• Monitor competitor activities and analyze market trends to explore and identify new business opportunities

[Working Hour/day]

• Monday – Friday
• 8: 00am to 17: 00 pm or 9:00am to 18:00pm

[Allowance & benefits]

• Educational Growth
• Career Growth
• Staff annual trip
• bonuses
• Public Holiday follow by labor law
• NSSF