IT Support (Pursat Province)

Job Description

[Requirements]

• Bachelor’s degree in Computer Science, Information Technology
• Experience: open
• English: Good
• At least 1 year of experience in IT programming

[Responsibilities]

• Installing and configuring computer systems
• Monitoring and maintaining computer systems and networks
• Talking staff/clients through a series of actions, either face to face or over the telephone
• Troubleshooting system and network problems and diagnosing and solving hardware/software faults
• Providing support, including procedural, documentation
• Following diagrams and written instructions to repair a fault or set up a system
• Running network applications to support systems and users
• Working continuously on a task until completion (or referral to third parties, if appropriate)
• Prioritizing and managing several open cases at one time
• Rapidly establishing a good working relationship with other professionals (e.g., contract businesses) in order to make necessary repairs
• Testing and evaluating new technology
• Conducting electrical safety checks on computer equipment

[Working day/hour]

• Monday to Saturday (6 Days/week)
• 8:00 a.m. – 5:00 p.m. (8 Hours/day), Lunch Time: 1 hour

[Allowance and Benefit]

• Annual Leave: 18 days
• Transportation Allowance: Yes
• NSSF: Yes
• Food Allowance: Yes