Store Manager

Job Description

[Requirements]

• BS degree in Business Administration, Tourism or relevant field
• Good communication in English
• Proven successful experience as a retail Store Manager
• Powerful leading skills and business orientation
• Customer management, Time Management,
• Problem Solving & Decision Making
• EQ Tests IQ & Psychometric Tests
• Good communication and interpersonal skills
• Team spirits and Strong organizational skills

[Responsibilities]

Overall in charge of the whole outlet, make decision, oversee outcome of the outlet, development plan –Level A – must have pass some IQ question and few psychometric tests.

• Be able to perform all activities of subordinates well and correctly.
• Clearly understand and able to explain to staff about all policies/guidelines/memo – HR/MKT/ACC etc.
• Clearly understand administrative workflow within internal process and external parties.
• Understanding sale trend of the outlet and set target to team in accordance with master plan
• Be aware of surrounding sale/promotion/problem/ and pre-cautious or raise awareness to team to act accordingly.
• Issue monthly report of all issues happening within the month to relevant department and management team then propose and/or request solutions if necessary.
• Responsible for safe content and regularly report to relevant department and management team.
• Responsible for daily cash deposit to bank and report to relevant department and management team.
• Responsible in controlling uniform, stock ordering, inventory and food waste management …
• Ensure QSC of the outlet up to standard by following pre-shift check and housekeeping task.
• Coordinate and make decision on people request – AL, SL, day off working time …
• Check, comment and approve on staff roster done by hall/kitchen in-charge.
• Do hiring – interview, lobby, and/or retention based on actual operation need.
• Identify potential issues and set action plan.
• Prioritize and assign task to subordinating team and follow up thoroughly.
• Creating and/or developing training plan and schedule based on level of operation situation.
• Must be responsible for wrong ordering (hall) and/or wrong making (kitchen)
• Must be able to rotate working time as well as outlet and control back-office system (POS server).
• Be willing to take extra mile.

[Working Day/Hour]

• Working Day : Day Off (Working 26day/month)
• Working Hour : Flexible

[Allowances & Benefits]

• NSSF
• Annual leave, Special leave, Sick leave
• Seniority Pay
• 13rd Salary
• Public holiday follow labor law